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NICE Actimize Recognized as Category Winner for Communications Monitoring Innovation #contactcenterworld Reflecting its top ranking in the Chartis RiskTech100(R) and its overall value delivered to the financial services market, NICE Actimize achieved among the highest average scores across a range of parameters. The Chartis RiskTech100(R) ranking assessment criteria comprise six equally weighted categories: functionality, core technology, strategy, customer satisfaction, market presence and innovation. The RiskTech100(R) only includes companies that sell their own risk management software products and solutions. Chris Wooten, EVP, NICE, said, "Being recognized by Chartis is a testament to the innovation our team continues to deliver within our communication surveillance solutions. Whether it’s our advancements in leveraging artificial intelligence for highly accurate transcription, alert predictions, or AI-assisted trade reconstruction and behavioral risk detection, we’ll continue to work closely with our customers to support the demands of the changing regulatory landscape." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, November 18, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |