© ContactCenterWorld.com
www.ContactCenterWorld.com

GVK-EMRI to Lay Off Almost 1,000 Employees

#contactcenterworld

Lucknow, India, Sept 15, 2020 - Emergency ambulance service provider, GVK-Emergency Management and Research Institute (EMRI) have served termination notices to about 650 employees, quite unexpectedly, on September 11.

The service provider, which runs the Advanced Life Support (ALS) ‘108’ service in Uttar Pradesh, was incurring losses and is facing a severe financial crunch. It is reported that the service did not receive funds from the state government on time, and its repeated requests had gone unheeded. This has forced it to lay off about 500 drivers, four support staff, 400 emergency medical technicians (EMT), eight response officers as well as its call centre executives in the state.

Moreover, the Company has also not received financial support in the form of funds from the state government, even though the state government itself had created the required infrastructure for the ambulance service.

GVK-EMRI had been providing services in line with an MoU signed with the state government. Under the service, two ambulances, equipped with life-saving devices, are available to each of the 75 districts across Uttar Pradesh.

However, due to the erratic inflow of funds from the government, a lot of maintenance work also had to be put on hold, which has affected the condition of many ambulances.

The employees have been working very hard during the pandemic, as true ‘COVID warriors’, and therefore, this sudden termination has come as a shock to them.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://bwpeople.businessworld.in

Date Posted: Thursday, September 17, 2020



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.