UJET Announces Enhancements to it's Customer Communications Platform
San Francisco, CA, USA, Aug, 2018 -- UJET Inc., the company that makes it simple for any company to provide intuitive, modern support, announced significant enhancements to its real-time customer communications platform. With SmartActions via SMS, Mobile LiteSDK and advanced queue routing optimization features, UJET is taking the friction out of the customer support experience.
"As most consumers can attest, interactions with support centers are typically fraught with frustration and dissatisfaction," said Anand Janefalkar, founder and CEO of UJET. "Legacy support technologies are not up to the task of what end users expect and what a modern support center platform like UJET can provide. Today's consumers want instant connection and results. With this release, UJET continues to leverage modern smartphone technology to provide an effortless support experience."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, August 20, 2018
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.