#contactcenterworld

Brookline, MA, USA, Dec, 2021 -- Town Administrator Mel Kleckner and Interim Health Commissioner Patrick Maloney announce that the Brookline COVID-19 call center was reopened on Friday, Dec. 24.

Residents may call the center to ask non-medical questions specific to COVID-19 in Brookline. The call center will be staffed Monday through Friday from 10 a.m. to 4 p.m. The number for the call center is 617-879-5636.

Messages left after hours or on weekends will be returned the next business day. Residents also may email their non-medical inquiries to: COVID19Info@brooklinema.gov.

Residents seeking answers to Brookline-specific medical or public health inquiries should continue to contact the Brookline Department of Public Health at 617-730-2000.

General COVID-19 questions that are not specific to the Town of Brookline should continue to be directed to the state 2-1-1 line.

Remember, in the case of emergencies, please call 9-1-1.

"With COVID-19 cases on the rise within our town and throughout the state, we feel that now was the right time to reopen the call center," Maloney said. "We encourage residents to utilize the call center for any non-medical questions related to COVID-19 in Brookline, and we urge residents to continue to take preventive measures to stop the spread of this virus."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://jgpr.net

Date Posted: Monday, December 27, 2021