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Doxim Announces New Customer Engagement Management Platform Release #contactcenterworld "The release includes key features to help bank and credit union staff serve customers faster and more efficiently, by putting all the right information at their fingertips," said Vice President of Product, Sean Kennelly. "It also includes several usability enhancements that make the Doxim CEM more intuitive and reduce friction points for users, so they can gain operational efficiencies." Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, May 25, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |