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Best Western Hotels and Resorts Go All-In on AWS

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Seattle, WA, USA, Dec 2, 2019 -- Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Best Western Hotels & Resorts is moving its infrastructure to AWS – going all-in the cloud – to automate processes and quickly develop new and more personalized experiences for travelers visiting its properties around the world. Best Western Hotels & Resorts will migrate all of its business-critical applications to AWS including its hotel reservation system, customer reward platform, and global contact centers, with plans to complete the migration of these applications from its existing data centers by the end of 2020.

Best Western Hotels & Resorts is leveraging the breadth and depth of AWS services, including analytics, machine learning, database, compute, and storage, as well as the expertise from AWS Professional Services, to accelerate the pace of innovation and improve operational efficiency for its member-owners that independently own and operate its hotel properties. 

"In recent years we have embarked on a digital transformation that is designed to delight our guests, develop agile ways of working, and create new value for guests, hotel owners, and employees," said Greg Adams, Senior Vice President and Chief Digital Officer for Best Western Hotels & Resorts. "With its unmatched portfolio of services, AWS is a natural fit for Best Western Hotels & Resorts’ move to the cloud, as we focus on improving processes, driving better business results for our member-owners, and delivering even greater value to travelers around the world."

"For more than 70 years, Best Western Hotels & Resorts has been a leader in the hospitality industry, providing accommodations that are a welcome ‘home away from home’ for every kind of traveler, with a commitment to delivering the highest level of satisfaction to guests," said Mike Clayville, Vice President, Worldwide Commercial Sales at AWS. "Going all-in on AWS will accelerate their digital transformation, delivering scalability, agility, and the ability to innovate more quickly than ever before. We are thrilled to enable Best Western Hotels & Resorts on the next phase in their journey of providing new and quality services to guests around the world."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Tuesday, December 3, 2019



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