© ContactCenterWorld.com
www.ContactCenterWorld.com

Medallia Launches Additional Prepackaged Solutions for Healthcare, Field Sales Teams and Employee Experience

#contactcenterworld

San Francisco, CA, USA, April 5, 2021 -- Medallia, Inc. (NYSE: MDLA), a global provider in customer and employee experience and engagement, announced new prepackaged offerings for the healthcare industry, pre-sales organizations, and a diversity and inclusion solution to help its customers start capturing insights and engage with customers and employees. The new additions to Medallia’s prepackaged solutions can be deployed in days.

"Medallia’s robust experience and engagement platform is easy to implement with 80% of our implementations occurring within days by using our prepackaged solutions," said Sarika Khanna, chief product officer for Medallia.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Tuesday, April 6, 2021



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.