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3CLogic Partners with AVANT Communications


Rockville, MD, USA, Aug 25, 2020 -- 3CLogic, a provider of cloud contact center software, announced its latest partnership with AVANT Communications, a platform for IT decision-making and a distributor for technologies.

"Recent research proves that voice remains an important part of the customer service value chain," explains Denis Seynhaeve, 3CLogic CEO. "At the same time, enterprise organizations are trying to simplify the number of core systems and platforms they use, especially in this new remote work environment. Our ability to act as a voice and call center extension to an existing CRM or customer service management platform without offering overlapping services, as opposed to yet another loosely integrated but independent platform to manage, has been well received by the market."

"In the current climate of accelerated digital transformation, it’s vital that enterprises have access to the best solutions and this partnership with 3CLogic provides our network of Trusted Advisors a leading cloud contact center platform to help companies enhance their customer experience offerings," said AVANT President Drew Lydecker. "For more than a decade, our Trusted Advisors have leveraged their expertise in order to help customers make smart technology investments to succeed now and thrive in the future. This partnership with 3CLogic is another step in that mission to continue fueling enterprise growth."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Thursday, August 27, 2020

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