CounterPath Announces New Integrations with CRM Solutions
Vancouver, BC, Canada, Oct 8, 2019 -- CounterPath Corporation (NASDAQ:CPAH)(TSX:PATH), a global provider of Unified Communications solutions for enterprises and solution providers, announced that three reseller partners have successfully developed Customer Relationship Management (CRM) integrations with Bria softphones. These integrations have been developed to keep pace with the demand for integrating Bria softphones into the workflow of businesses worldwide.
"I am very excited to see the unsolicited development of integrations by our partners, leveraging our easy to use APIs for Bria," said Todd Carothers, Chief Revenue Officer at CounterPath. "It is a testament to our strength in key SMB markets, wherein we enable businesses to directly integrate Bria into their work processes to increase productivity and reduce direct and indirect costs."
CounterPath New Zealand-based reseller, Kiwi Internet & IT and Mercury IT, drove the integration of Bria with Microsoft Dynamics.
"Mercury IT has developed an integration between Bria and Microsoft Dynamics CRM," said Corry Tierney, Managing Director at Mercury IT. "We have utilized Unified Service Desk to enable all the Microsoft CRM cloud features on the desktop. This then allowed us to integrate the CRM application with Bria to provide the features required by our users."
CounterPath Canadian-based reseller, OMNIVIGIL, developed the integration of their solution with Zoho CRM.
"OMNIVIGIL has developed a solution that enables customers with Zoho CRM to incorporate Bria softphones into their existing business processes", said Christian Paré, CEO at OMNIVIGIL. "Our integration allows Sales agents to communicate with customers using their Bria softphones from within the Zoho CRM application, offering a truly seamless experience."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, October 10, 2019
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