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transcosmos Opens a New Operations Center, Marketing Chain Management Center Sapporo Odori Park #contactcenterworld MCM Center Sapporo Odori Park is transcosmos's 14th operations center in Hokkaido, and the seventh contact center in Sapporo city. Located within a two-minute walk from Exit 36 of subway Odori station, the new center occupies the fifth to ninth floors of a new office building called Sapporo 22 Square. Equipped with thorough security and anti-COVID-19 measures, the center offers a dedicated floor for induction and upskilling training. Fully designed with sustainability development goals (SDGs) in mind, the center comes with water reuse hand wash stands that do not need a water supply system, inclusive mobility for wheelchair users and disabled persons, energy conservation equipment and technologies, etc. The seven contact centers in Sapporo city are located within walking distance, making it possible to allocate members with the right skill set for a new business launch, as well as sharing members among the centers in times of emergency. The MCM Center Sapporo Kita-Guchi and MCM Center Sapporo Odori-Minami - both located in the center of the city- also have Work it! Plaza, transcosmos's recruiting centers. By offering a place where not only job applicants but everyone can feel relaxed, the centers showcase transcosmos as the No.1 place to work. In partnership with company-led nursery schools, transcosmos offers employee-friendly workplaces in Sapporo to support housewives with small children and dual-income families. The company is also actively driving career opportunity initiatives such as an employee referral system and promotions to full-time employees. With the aim of boosting employee satisfaction (ES), transcosmos also has a follow-up program, encouraging communication among colleagues, and between supervisors and agents. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, October 12, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |