Insurance HelpLine Launched
Little Rock, AK, USA, Nov, 2018 -- The Arkansas Health Insurance Marketplace (AHIM) has expanded its toll-free HelpLine to better assist Arkansans in finding affordable health insurance coverage.
Open enrollment in the state’s My Arkansas Insurance Individual Marketplace started November 1. The program provides health insurance plans for individuals who do not have access to employer-provided insurance and will use the federal enrollment platform on Healthcare.gov .
AHIM’s My Arkansas HelpLine utilizes an approach that combines call-center and Navigator functions and connects consumers with in-person assistance and enrollments to be performed by a qualified agent or broker located in the same area as the consumer.
"The HelpLine is an essential tool to help Arkansans through the process of selecting the health insurance options that are right for them," said Angela Lowther, AHIM executive director. "It also provides the ability to connect enrollees directly with agents and brokers throughout the state.
Open enrollment period ends Dec. 15.
AHIM is governed by the Arkansas Health Insurance Marketplace Board of Directors. Members of the AHIM Board are appointed by the Governor, President Pro Tempore of the Senate and the Speaker of the House of Representatives. The AHIM Board reports to the Arkansas Health Insurance Marketplace Legislative Oversight Committee.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, November 26, 2018
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.