#contactcenterworld

Portland OR, USA, March, 2021 -- Inflow Communications, a provider of strategic advisory, consulting, and managed services for contact center and unified communications technologies, announced that they have combined with PeakView. The partnership accelerates Inflow’s expansion of advisory and technical services for contact center and unified communications technologies.

Based in Denver, Colorado, PeakView is a Cloud adoption consulting firm, with a core focus on Cloud Contact Center technology and solutions. 

Inflow’s founder and CEO, Travis Dillard, said "PeakView and Inflow are well-aligned in market focus, company cultures, experience, and our approaches to working with customers and partners. PeakView’s contact center consulting depth and enterprise experience combined with Inflow’s sales, marketing, and services offerings will allow us to expand our reach to more organizations. Ultimately, we’re excited to bring our collective customers a wider breadth of contact center and unified communications offerings, and more resources to help organizations in their communications and customer interaction technology initiatives."

Ken Smith, CEO and co-founder of PeakView stated, "Inflow’s culture, people, and services provided a natural fit for PeakView – their capabilities complement ours in a way that enhances and expands our capacity to serve our clients. The suite of offerings in the combined company is unparalleled in the cloud services industry. Our focus has always been one of providing the highest caliber of service and support to our clients, and this merger allows us to more comprehensively meet their evolving needs."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Thursday, March 18, 2021