San Francisco, CA, USA, Dec, 2018 -- UJET, Inc., announced it has been included in the list of "Hot Vendors" in the Hot Vendor in Intelligent Contact Center, 20181 report by Aragon Research, Inc.
"We believe our inclusion in the Hot Vendor report by Aragon Research underscores our continued innovation, the success we afford our customers and the enhanced visibility we provide call center professionals," said Anand Janefalkar, CEO and founder of UJET. "For today’s customers, exceptional support means fast access to personalized, efficient service by phone, live chat and mobile app. Our platform powers faster, more efficient interactions by enabling end users to verify their identity and share photos, screenshots and texts with support agents using a smart phone and provides contact center managers the visibility and flexibility to optimize operations in real time."
UJET is aprovider in cloud contact center software committed to optimizing customer communications at every touch point: phone, web, and app. UJET built its platform on an open, distributed cloud architecture to deliver enterprise-grade reliability, security, scaling capacity and compliance.
Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, December 13, 2018
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