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Swampfox Intelligent Customer Experience (ICX) Helps Customers Transform the Customer Journey #contactcenterworld Swampfox helps Avaya contact center customers deliver a customer experience while managing against internal cost and service goals. "Swampfox is thrilled that its ICX solution is now Avaya DevConnect compliance tested, and we can begin delivering it to a broader group of contact center customers than ever before," said Tom Hanson, Vice President of Sales and Marketing at Swampfox, Inc. "Avaya Experience Builders™ like Swampfox Technologies Inc. are key to the development and evolution of customer support channels," said Susy Liem, Avaya Vice President of Product Management. "We are pleased that our customers can confidently add the Swampfox ICX to their Avaya communications systems." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, June 14, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |