© ContactCenterWorld.com

Star2Star Extends Remote Work Solution To Help Customers Cope With COVID-19


Sarasota, FL, USA, March 24, 2020 -- In response to the COVID-19 pandemic, Star2Star, provider of an enterprise cloud communications platform for integration and collaboration, has enhanced and expanded its Remote Work solution set as well as provided cost reductions and incentives for all customers and partners. 

Star2Star’s work at home solution lets customers protect their employees and businesses as well as prevent the spread of the COVID-19 virus. Star2Star’s new and enhanced cloud communication capability allows businesses to leverage multiple communications channels such as desktop softphones, mobile apps for Android and iOS, and business SMS and chat messaging for a dramatically reduced cost.

Star2Star is aware that this pandemic may financially challenge many businesses. To help, Star2Star has released a new remote working offer that will give new customers a choice of up to ten-thousand dollars towards their new system to cover early termination fees with other providers and up to five months of free service, free business phones, and more. For current customers in the hardest-hit industries, they are also offering payment deferment programs in some cases. Star2Star encourages customers to call their Customer Success team to discuss options for how they can assist in these trying times.

Star2Star’s employees are also assisting current partners and customers in setting up remote workspaces by offering free concierge services to program built-in Find Me/Follow Me call forwarding, voicemail preferences, and additional features.

"We are dedicated to helping our partners, customers, and businesses in need of remote working solutions as they deal with the threat of COVID-19," said Michelle Accardi, President and Chief Revenue Officer of Star2Star. "We understand that this is an uncertain and stressful time for many companies, which is why we have made it a top priority to create offers of assistance that help companies of all types, not just those in Healthcare, Education, and Government. We will be here every step of the way to ensure the continued health and safety of our partners, customers, and communities."


Posted by Veronica Silva Cusi, news correspondent
Source: Star2Star

Date Posted: Thursday, March 26, 2020

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.