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Nearshore Customer Experience Provider, itel, Set to Hire 1,750 People This Fall #contactcenterworld As the forward-thinking brands across itel’s client portfolio continue to transform and digitize their CX services to meet the demands of the new economy, they are relying on itel’s recruitment capabilities to see them through one of the busiest times of the year. itel has been preparing for this season of expansion by investing in contactless recruitment technologies that enable high-volume recruiting, and some of North America’s brands will see itel onboarding new talent, including customer service representatives, trainers, HR professionals, managers and more. To serve this rapid growth, itel has also expanded its leadership team across its Operations and Experience units "We're seeing a surge in new business, which naturally means more jobs being created. This is exactly what we’ve been planning and preparing for over the past few months, and with new technologies and teams in place, we’re ready to exceed expectations for both our clients and new hires," explained Yoni Epstein, itel’s Founding Chairman & CEO. "It’s a competitive labor market out there, but as a Caribbean-born business that is now global, we have an edge and understand the market better than any of our competitors." #contactcenterworld Date Posted: Thursday, October 7, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |