Coronavirus in Scotland: Covid-19 Outbreak in NHS24 Call Centre Near Edinburgh
Edinburgh, Scotland, Sept 22, 2020 -- There has been a confirmed coronavirus outbreak in a NHS24 call centre in South Queensferry.
A small number of cases have been identified and asked to isolate for 14 days along with all of their close contacts.
NHS Lothian Health Protection Team are working with staff at the call centre and are monitoring the situation.
A spokesperson for NHS Lothian said: "All necessary guidance and advice is being provided and the situation will be closely monitored.
"To respect and maintain patient confidentiality, no further details will be released."
They have also asked the public to be vigilant and aware of the symptoms, and to ensure they are following all of the current guidelines.
Anyone who is experiencing a high fever, persistent cough or loss of taste or smell must self isolate and order a test on the NHS inform website.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Wednesday, September 23, 2020
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.