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Tech Mahindra Partners with Celonis to Drive Data-Led Innovation & Digital Acceleration #contactcenterworld Birendra Sen, Business Head, Business Process Services, Tech Mahindra, said: "We are clearly in an exciting new era, where riding the data wave is essential for innovation and digital transformation. We are looking forward to further strengthening our long-standing partnership with Celonis and helping to maximize execution capacity in many areas across digital transformation. The Celonis CoE strengthens the deployment of Celonis’ Execution Management System (EMS) with our customers and leads customers to achieve breakthrough levels of performance." Sajan Dhanuka, Vice President – Operations and Compliance, Vinmar International, said: "Tech Mahindra is an integral part of Vinmar’s journey to improve efficiency by leveraging Celonis. Vinmar is targeting an increase in global supply chain labor productivity along with significant improvement on working capital. Tech Mahindra is helping us to implement Celonis as part of our roadmap, and we are working closely to continually identify process improvement opportunities." Gene Reznik, Senior Vice President, Ecosystem & Industries, Celonis, comments: "We are very excited about the momentum coming out of our partnership with Tech Mahindra. Our joint solutions built on the Celonis Marketplace are accelerating digital and process transformation initiatives for our global customers." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, March 16, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |