SugarCRM Announces New Portfolio of Products and a New Vision
Cupertino, CA, USA, Aug, 2019 -- SugarCRM Inc., a company that helps organizations deliver customer experiences, announced a new portfolio of customer experience applications.
"Our vision is to create a world where companies cultivate customers for life by anticipating and fulfilling needs before customers realize they have them," said Sugar CEO, Craig Charlton. "We’re excited about the strategic strides we’re making to realize that vision for our customers, partners and the industry."
"Sugar has been busy implementing major innovations in our platform for some time now," said Rich Green, CTO and Chief Product Officer. "Not only are we introducing exciting new products, but those products are delivered on a platform providing a wealth of advanced technologies and services, such as machine learning, microservices, and event stream processing, which offer tremendous benefits to our customers."
"Our intelligent customer experience platform combines data unification, augmentation and AI-based analysis to uncover actionable insights from any stage of the customer journey and apply them to other stages," said Green. "Our platform delivers on the promise of a 360-degree customer view, enabling our customers to discover new insights and make bankable predictions about the future."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, August 5, 2019
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