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Just Eat to Move 1,500 Call Centre Jobs to UK

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Sunderland, UK, Aug 25, 2021 -- More than 1,500 jobs are to be created in Sunderland by Just Eat after the online food delivery group decided to move customer service roles that it had outsourced overseas to Britain.

It will open a 20,000 sq m call centre and plans to fill the vacancies over the next 12 months. The new roles, which will support Just Eat’s UK customers and restaurants on its platform, will replace jobs the business had outsourced to Bulgaria and the Philippines.

The hiring spree goes against broader employment trends. Many call centre roles have been moved abroad in recent years as businesses seek to take advantage of cheaper labour elsewhere.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thetimes.co.uk

Date Posted: Thursday, August 26, 2021



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