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8x8 Announces New Distribution Agreement with SYNNEX Corporation #contactcenterworld Under the terms of the agreement, 8x8 will provide access to 8x8 XCaaS (eXperience Communications as a Service) to SYNNEX’s partner community of traditional value-added resellers (VARs), managed service providers (MSPs), and system integrators. 8x8 XCaaS includes fully integrated, cloud native contact center, voice, team chat, and meetings capabilities in a single-vendor solution for employee communications, collaboration and customer engagement. "As more businesses migrate to cloud-based communication and collaboration solutions, it’s crucial our resellers deliver integrated UCaaS and CCaaS tools to improve both customer and employee experiences," said TJ Trojan, Senior Vice President, Product Management at SYNNEX. "Together, SYNNEX and 8x8 will better enable our partners to drive a more fluid migration to a better communications experience through a single, efficient platform." Centered around the global 8x8 Open Channel Program, 8x8’s channel strategy is helping partners meet increasing demand for cloud solutions that allow mid-market, enterprise and public sector organizations to optimize employee and customer engagement. "As one of the only cloud communications providers offering a resell route-to-market through a leading distributor such as SYNNEX, this partnership will be instrumental for our next phase of channel success," said Bobby Hall, Global Vice President, Channel Sales at 8x8, Inc. "VARs are an essential guide to organizations undergoing digital transformation as they move off of legacy, on-premises communications and customer engagement systems. SYNNEX’s partner community will be able to capitalize on a major growth opportunity by offering a single cloud communications and contact center solution with 8x8 XCaaS." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, August 25, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |