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HAL and Seabourn Confirm Call Centre Team Promotions #contactcenterworld The moves come under the management of Sarah-Jane Jacobs, who herself was recently promoted from UK contact centre manager to UK and Europe senior contact centre manager. Late in 2021, David Wright was promoted from concierge to team leader, alongside existing team leader Joanna Taylor. Elsewhere, at the start of the year, Caroline Saunders was promoted from concierge to key accounts specialist and in April Lucia Falso was promoted from concierge to senior concierge.
Managing director UK and Europe Lynn Narraway said the firms’ contact centre team "work so hard" in handling cruise, air and hotel reservations for guests and travel partners. "It is therefore a real pleasure to be able to reward members of the team for their knowledge, experience and loyalty," she added. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, July 14, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |