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SkySwitch Adds a New Full-Featured Contact Center to Its White-Label UCaaS Reseller Platform #contactcenterworld "The new SkySwitch Contact Center is a feature-rich solution—including the ability to see full customer history with each interaction, no matter if it's SMS, chat, email, or voice," stated Blake McKeeby, Chief Technology Officer at SkySwitch. "And it's all delivered via a clean and intuitive interface at half the cost of competitive products." "The communications experience an organization creates for its customers can be a key differentiator," stated Geoff Bloss, CEO of BCM One, the parent company of SkySwitch. "The new Contact Center gives our SkySwitch partners the tools to enable that experience for their customers under their own brand, giving them a differentiating edge in the UCaaS provider market." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, December 13, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |