© ContactCenterWorld.com
www.ContactCenterWorld.com

Intermedia Cloud Communications Announces the Opening of Japan Office to Support Strategic Partner NEC

#contactcenterworld

Sunnyvale, CA, USA, Oct. 5, 2021 -- Intermedia Cloud Communications, a provider of cloud communications and collaboration solutions to businesses and the partners that serve them, announced the opening of its Japan office (operating as Intermedia Technologies Japan G.K.), headed by former NEC executive and current Intermedia Japan President, Makoto Omi. The new Tokyo-based office will enable Intermedia, NEC's exclusive cloud communications partner, to more closely support NEC, a Japanese provider in on-premises telephony systems, and its efforts to replicate its on-premises success with its unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions that are powered by Intermedia and sold under the NEC UNIVERGE BLUE brand.

"UCaaS and CCaaS are first being introduced to the Japanese market, so we believe that the opportunity is significant. When you combine NEC's tremendous brand recognition throughout the world, along with their significant existing Japanese customer base, NEC is well-positioned to become a dominant cloud communications provider here," said Mr. Omi. "NEC partnered with Intermedia because of the innovative technology, expertise, and partner-first approach we bring to the world of the cloud. This new office puts us right in the middle of the NEC Japanese partner community, and we are excited to support NEC as they sell and deploy UNIVERGE BLUE."

"We're thrilled to have the support and partnership of Intermedia as we continue to roll out NEC UNIVERGE BLUE globally," said Susumu Okuyama, VP Global Sales of NEC Platforms Ltd. "Intermedia has proven to be a great partner in all of our launches, including in North America, EMEA and Australia, and we look forward to keeping that momentum going in Japan and beyond."

Intermedia's Japanese office will also support NEC Japan with marketing and product materials, sales support, carrier relations, as well as provide Tier 2 technical support.

#contactcenterworld

https://www.prnewswire.com

Date Posted: Thursday, October 7, 2021



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.