#contactcenterworld

St. George, UT, USA, June, 2021 -- TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, announced it has been named a finalist for the Best Technology Innovation Vendor: Live Agent Support in the 2021 Global Top Ranking Performers Awards by ContactCenterWorld, a global association for contact center and customer engagement best practices. TCN’s recognition is for its flagship platform that delivers technology with an easy-to-implement, easy-to-configure solution with no hardware required, no monthly contract minimums, no maintenance fees and personalized customer service.

The annual awards program received more than 2,000 entries from more than 80 nations. Now in its 16th year, the awards are considered to be among the most prestigious awards for the contact center industry.

"TCN is very excited to be recognized by ContactCenterWorld," said McKay Bird, chief marketing officer for TCN. "Our comprehensive platform gives businesses everything they need to run an efficient contact center and, as this award pertains to specifically live agent support, we look forward to continuing TCN’s innovation that empowers agents to be more efficient and effective in serving their customers."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Tuesday, June 22, 2021