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Toronto, ON, Canada, Oct 22, 2021 -- Doxim, a customer communications management (CCM) and engagement technology provider serving financial and regulated markets, announced the general availability of its October release of the Doxim Customer Engagement Management Platform (CEM).

Designed specifically for banks and credit unions, Doxim CEM delivers a suite of integrated solutions that span the customer lifecycle to create an engaging, modern customer experience. Integrated into the financial institution’s core systems, Doxim CEM is a modular software platform that enables organizations to start with a single solution and plug in others over time to create a comprehensive integrated suite that will support multiple business needs.

"It’s all about creating efficiency this time around. Our vision is to create a single platform for your staff to service your customers through every stage in their journey with you. We want to create a platform that your staff want to use and one that makes their jobs easier," said VP of Product Management CEM Sean Kennelly.

"So, in this release, we focused on expanding functionality to serve additional use cases during the customer journey as well as enhancing key workflows and integrations to create further efficiencies and time savings for your staff so they can focus on doing what they do best – creating a superior experience."

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Posted by Veronica Silva Cusi, news correspondent
Source: Doxim

Date Posted: Monday, October 25, 2021