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ConvergeOne Named a Georgia Technology Authority (GTA) Direct Approved Vendor for Hosted Contact Center Services #contactcenterworld ConvergeOne is a provider of customer experience solutions, with a progressive approach that combines human and digital interactions to empower employees, better serve customers and personalize secure experiences for all. "ConvergeOne is proud to serve as a GTA Direct suppliers for Hosted Contact Center Services," said Klaus Hillmann, Executive Vice President, West + South, ConvergeOne. "Our secure, scalable and comprehensive solutions meet both the evolving needs of Georgia agencies as well as the varied needs of the citizens they serve. For organizations seeking to enhance their customer experience, ConvergeOne is uniquely positioned as a trusted partner and advisor that finds new ways to deliver extraordinary value in business and beyond with our all-in-one, frictionless customer experience solutions." "ConvergeOne has an industry-leading customer experience team, and we pride ourselves on our ability to provide transformational experiences for our customers," said Andrew Bacon, Vice President, Customer Experience, ConvergeOne. "I believe our partnership with GTA speaks volumes about our ability to deliver on its vision. The ConvergeOne portfolio is uniquely orchestrated to provide the value of a secure customer experience in adherence with GTA's policies, standards and guidelines, while enabling innovative transformation." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, July 8, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |