© ContactCenterWorld.com

Hrvatski Telekom Opens New Call Centre in Osijek


Zagreb, Croatia, Feb 17, 2020 -- Croatia's Hrvatski Telekom [ZSE:HT-R-A] said it has opened a new call centre in Osijek - the fourth largest city in the Adriatic country, aiming to increase the capacity of its existing call centre there.

The new facility will help the company accommodate the growing number of its employees after hiring 166 new people at the end of 2019, Hrvatski Telekom (HT) said in a statement on Friday without providing the value of the investment.

HT employs nearly 400 people in call centre activities in Osijek, where one of its four call centres in Croatia is located. The overall number of its employees in Osijek is 500 people.

HT also said that the selection of Osijek for Croatia's first 5G city will open many new opportunities that it will use to support the development of the region.

The Croatian government said in January that Osijek will have a 5G network built and will start providing commercial 5G services by December 31, 2020. The initiative is part of the EU's 5G Action Plan, which aims to make 5G reality for citizens and businesses in the member states by the end of 2020.

Osijek was selected for the project by representatives of the transport ministry, Croatia's telecommunications agency HAKOM, and the three mobile operators present in Croatia - Hrvatski Telekom, A1 Hrvatska and Tele2 Hrvatska.


Posted by Veronica Silva Cusi, news correspondent
Source: https://seenews.com

Date Posted: Wednesday, February 19, 2020

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.