© ContactCenterWorld.com
Semafone Launches SecureWeb+ to Simplify and Secure Payments on Third-Party Websites #contactcenterworld "Today, customers expect a modern, frictionless experience and don’t want to be passed around from agent to agent across different channels," said Gary E. Barnett, Chief Executive Officer, Semafone. "With the integration of Semafone SecureWeb+, OSP and BPO contact center agents will regain control over the payment applications being used and eliminate the challenges of toggling between tools and calls to complete payments for customers. Semafone SecureWeb+ empowers third-party merchants to seamlessly and confidently make PCI DSS compliant payments on behalf of their customers." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, July 20, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |