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Semafone Launches SecureWeb+ to Simplify and Secure Payments on Third-Party Websites

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Boston, MA, USA & Guildford, England, July, 2021 -- Semafone(R), a provider of data security and compliance solutions for call and contact centers, announced the launch of Semafone SecureWeb+™ which enables outsourced contact centers, in-house customer support, and merchants to make payments on behalf of others via third-party websites. With the addition of Semafone SecureWeb+ customer service professionals are able to take secure, simplified Payment Card Industry Data Security Standard (PCI DSS) compliant transactions across different web applications.

"Today, customers expect a modern, frictionless experience and don’t want to be passed around from agent to agent across different channels," said Gary E. Barnett, Chief Executive Officer, Semafone. "With the integration of Semafone SecureWeb+, OSP and BPO contact center agents will regain control over the payment applications being used and eliminate the challenges of toggling between tools and calls to complete payments for customers. Semafone SecureWeb+ empowers third-party merchants to seamlessly and confidently make PCI DSS compliant payments on behalf of their customers."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Tuesday, July 20, 2021



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