© ContactCenterWorld.com
www.ContactCenterWorld.com

Round-the-clock Call Centre Inaugurated in Katpadi

#contactcenterworld

Vellore, India, Aug 30, 2019 -- A computerised, automatic fuse-off call centre was inaugurated by Minister for Commercial Taxes and Registration K.C. Veeramani at the Superintending Engineer’s office of Tamil Nadu Generation and Distribution Corporation (Tangedco) in Katpadi on Thursday.

The round-the-clock fuse-off call centre would be beneficial to 8.5 lakh power consumers in Vellore, Katpadi, Kilvaithinankuppam, Arcot, Ranipet, Walaja, Sholingur and Arakkonam. Consumers can use this facility by calling the toll free numbers and air their power supply problems. The networked power supply system would forward the call to the field staff from the respective areas and they would address the problems immediately, said an official from Tangedco. K. Nandagopal, Chief Engineer, Tangedco (Vellore), presided over the inauguration.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thehindu.com

Date Posted: Monday, September 2, 2019



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.