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Editorial Contributions

Companies have devised ways to measure just about everything that goes on in Contact Centers. But how do World-Class companies measure their Levels of Service? Find out what industry professionals have to say! And to find out more ways to improve Service Levels, attend the April 24, 2009 12:00 PM
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Taking into account the current economic situation faced by the world, you would think companies would be conscientious towards customer service. Get great tips and advice on solidifying customer loyalty by attending the Top Performers Co
April 17, 2009 12:00 PM
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During economic turmoil, companies suddenly realize how important it is to keep the customers they already have. Learn the best client-retention techniques by attending the Top Performers Conference.
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