Operations Analyst Sup.
Ria Financial Services Inc.
I have been working at Ria for 9 years supporting the operations as analyst at US corporate headquarter in Buena Park, CA. Main tasks involved are related with Process improvement projects with the purpose of a more efficient, better quality in products and the best experience for customers and representatives of our services. Methodologies as Lean-Six Sigma, 5S, PDCA and Root Cause Analysis are a key part to win savings while improve processes about systems, procedures and representative performance in a win-win endeavor that produce great benefits to the organization at different levels while enhance quality.
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