A Senior Leader with extensive experience in Digital Strategy and Technology Integration within #banking and #financialservices. I help businesses better understand their digital landscape/environment and how to design, develop, deploy and automate #conversationalcommerce solutions and provide the necessary tools to future-proof their business for continued success. Consulted for major South African banks. Currently leading the charge in worldclass Conversational AI design, implementation, delivery and optimisation. An industry thought leader and extremely well-written. Experienced in Large Integration product and program management. I have integrated USSD with Apps (Traditional to Digital) and have extensive exposure to AI and ML.