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Member Profile

Alessandro Romero (24 Yrs in the industry)
Operations Analyst
Ria Financial Services Inc.
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About Me, My Hobbies & Interests!

I have been working at Ria for 9 years supporting the operations as analyst at US corporate headquarter in Buena Park, CA. Main tasks involved are related with Process improvement projects with the purpose of a more efficient, better quality in products and the best experience for customers and representatives of our services. Methodologies as Lean-Six Sigma, 5S, PDCA and Root Cause Analysis are a key part to win savings while improve processes about systems, procedures and representative performance in a win-win endeavor that produce great benefits to the organization at different levels while enhance quality.

Company Details

Ria Money Transfer was founded in 1987 with a simple mission: ensure migrant workers had options to send money without needing to sacrifice peace of mind for a fair price. We started with a single storefront in New York City, delivering remittances to Dominican Republic. Now, with more than 475,000 locations across the globe, Ria has developed the second largest network in the industry, with offices and hubs in almost all major cities in the world. Still, our values and drive remain the same. To this day, we continue to champion new channels and markets with the same passion with which we started. We continue to believe in providing an honest and cost-effective money transfer service to everyone, everywhere. Regardless of our growth, we’ve kept our promise. Our customers remain at the heart of everything we do.
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