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MEMBER
Rory Aditya
Manager Digital Service of Retail Customer Care
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Thamer Noori
Director of Industrial Security and Safety Dept.
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Member Profile

Ken Hitchen
Administrative Director
Sabio

Company Details

Sabio Group is a global digital experience transformation services provider with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India.

The Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences.

Through its own technology, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels.


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Editorial Contributions

Sabio, the contact centre consultancy services company, has announced the initial findings from its new 'Voice of the Contact Centre Agent' research project conducted by YouGov to gain a better understanding of the needs, challenges and desires of today's contact centre agents.
July 15, 2008
 14873 
Kenneth provides some practical advice on how using a distributed call centre model can provide the options to overcome the problem of attrition in contact centers and how companies are looking at technology to extend their call centres out into the community.
September 5, 2006
 18549 
Kenneth provides some practical advice on how using a distributed call centre model can provide the options to overcome the problem of attrition in contact centers and how companies are looking at technology to extend their call centres out into the community.
April 21, 2006
 20911 
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