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Company Details

Started in 1970 by Cyril and Sheldon Schmidt, Extenda has grown and adapted with each wave of change sweeping the communications industry. No other company can provide the depth of experience or the tradition of excellence that makes Extenda the unique company that it is today. Headquartered in Van Nuys, California, with satellite offices in Palm Springs and Orange County, Extenda serves all of the greater Los Angeles and San Diego metropolitan area.

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Editorial Contributions

We wanted to know from contact center professionals their top tips in regards to getting staff members motivated to provide the best possible customer service. Each tip provides wisdom that can help you find the way to excelling in your service levels.
May 26, 2010 5:00 AM

Yazmin Barajas | OBP

Good customer service can really help your business a lot and your business will grow more and be more successful. In order to improve your outsou ...

April 18, 2017 3:32 AM EST

Siddharth Sharma | KocharTech

Every contact center has its set of rules and regulations, employees are expected to abide by while they work in office. It implies to their behav ...

April 18, 2017 3:32 AM EST
 14558 
What will make a customer stay with a company? Is it loyalty to the supplier, or the customer service you receive? Perhaps one cannot exist without the other? We asked industry professionals for their opinions.
April 28, 2010 5:00 AM
 14190 

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