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Contact Center Compliance is a family-owned company with more than 50 years experience in the teleservices industry. The owners of CCC have operated dozens of call centers in the United States and Canada, staffed by thousands of call center representatives. The mission of Contact Center Compliance Corporation is to provide the tools and information necessary for member users to stay up to date regarding regulatory information and to operate legally.Please Login
When we review compliance best practices and the top challenges facing the contact center and collections industry, the number one issue that continues to surface is how to deal with the rising number of consumers who use wireless numbers as their primary point of contact. March 22, 2010
Ryan Thurman Of Contact Center Compliance discusses one complete solution that provides total compliance management which enables the call center to focus on its main task – making successful sales or service calls. September 25, 2006