Senior consultant with over thirteen years experience in Voice industry, including IVRs, Genesys based Contact Centre Solutions, and carrier grade switch, across design and architecture, delivery, support, program management, partner management, testing, and processes.
Provide services for managing contact centre program end-to-end, high level management for business and systems integration of complex programs, with synergy between business processes, solutions, and technology, thus facilitating high performance in business, and promoting customer satisfaction.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall