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Member Profile

John Gison (16 Yrs in the industry)
Manager, Business Development
SixEleven Global Services and Solutions

 

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About Me, My Hobbies & Interests!

• More than 15 years’ successful experience in Business Development, International Trade, Sales/Marketing and Customer Service Support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Optimizing the trade financing business growth possibilities in other nations for trade customers and business associates. • Straitening with an intention to stand in lieu of the business associates by getting acquainted with the trade policies and principles of the nation. • Observing the merchandising or sales investigations and their results and selling sections or divisions supported on international trade and fiscal devices of the organization. • A team player, acknowledged as “Total Quality Customer Service Professional.” • Forming and developing foreign trade associates and other such organizations. • Increased customer retention by 19%, from 72% to 91%. • Reactivated key accounts (min $15.7M/year) and generated 176 accounts since 2005 ($349.3M), utilizing persuasion/mediation skills. • Proactive planning led to notable increase in morale in all departments. • Created customer satisfaction survey, drastically reducing potential problems. • Awarded Top Gainers 2012, Young Manager (Gold) of 2008, Young Manager (Silver) of 2006. • Maintained strong 89% closing ratio.

Company Details

We understand the importance of delivering the basics: attention to instructions accompanied by an accurate and timely response to the problem. We provide simple yet accurate and reliable solutions to all your BPO needs.

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