With over 25 years global experience, I am a seasoned BPO and Contact Center professional who has managed multiple service locations on behalf of Fortune 500 companies such as American Express. A certified Strategic Sourcing & Category Manager, I am comfortable with C-Suite discussions & negotiations with the objective of offering business solutions across multiple industry verticals such as airlines, travel & hospitality, pharmaceuticals, insurance, medical tourism & repatriation, and non-profit humanitarian relief.
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