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Member Profile

AMBASSADOR
Hui Wu-Curtis (9 Yrs in the industry)
COO and Co-Founder
SupportU
Past:Choice Hotels
255 Connections

       

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About Me, My Hobbies & Interests!

Strategic and innovative transformational leader with proven business results within global organizations. With over 20+ years of strategic leadership experience in all aspects of contact center operations; directing global B2B and B2C contact centers (captive and outsourced) for various industries including healthcare, financial, telecommunication, utilities, insurance and hospitality in 35+ countries. New market launches and expansions and scaling businesses for growth. Extensive record of overseeing operational execution while delivering excellent customer service through leading by influence and building consensus across all disciplines and levels. Passionate about building phenomenal leadership teams and meeting the needs of customers. Personal note, I have been married for 29-years (yes...to the same man) and we have 5 children ranging from 27 to 8. We live in Phoenix, Arizona and I like hiking, biking and napping. I also have a genuine curiosity for people and am more of a listener than a talker.

Company Details

SupportU is a woman, minority-owned BPO, specializing in contact center operations; customer service, technical support, sales and back-office support. Our teams work across all channels inbound/outbound Voice, SMS, Chat, and Email. We specialize in providing employment opportunities for the underserved population (LGBTQ, single-parents, military spouses, college students, minorities, women).
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Personal Board

Excited for a day packed with learning at #contactcenterworld and @rajwadhwani
June 27, 2022 9:50 AM
Thank you Raj, team and the Americas for a fantastic week in Orlando. It is my first time at this event and found it incredibly valuable for both best practices and networking. I've met so many amazin...
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May 24, 2013 12:33 AM

Raj Wadhwani | ContactCenterWorld.com

Thanks for your kind words - you too are one of those amazing people!

May 24, 2013 2:08 PM EST

Grace Heny | Contact Center Indonesia

Hi Hui - pls check our rocking picts :)

May 28, 2013 1:46 AM EST
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ContactCenterWorld - Top Ranking Performers Awards Americas 2013: Ranked #3 for Best Contact Center ...
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May 24, 2013 12:00 AM
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Grace Heny | Contact Center Indonesia

Moment of Truth _ Best from the Best presenting at Bali Nusa Dua ..... Awesome !

August 15, 2022 4:14 AM EST

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