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We provide banking support for internal customers and the end users. We manage over 3M contacts per/y. Our main end-user services are: Internet banking help desk , ATM assistance and bank cards support. We also provide internal support for the 35.000 branch employees.Please Login
ContactCenterWorld.com spent time with Abilio Puente of e-lacaixa in Spain and spoke to him about the Top Tanking Performers Awards for 2014. A veteran of the competition, Abilio is quite candid about the opportunities presented to him and his company for global recognition. August 1, 2014 5:00 AM