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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Global Bilgi, has been founded in 1999 and quickly gained the rightful position of 1CLeading Customer Relations Management Center 1D in Turkey. Utilizing the 1CIntegrated Channel Management 1D philosophy, Global Bilgi is now processing over 720 million customer contacts over phone and video call center and all contemporary self service channels annually. The company also pioneered to carry its distinct experience and service quality to neighboring countries to open 4 locations in Ukraine and 1 in Belarus, in addition to its 9 locations in Turkey. Apart from being one of the biggest investors in human resources in its region with 7500 employees, Global Bilgi is also carrying its pole position in exploiting high-end technologies and processes to provide strategic advantages to its customers in an everchanging world with everchanging consumer preferences and loyalties.Please Login (add)