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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Shell Business Operations Cape Town SBO Cape Town is a multi-cultural centre, language-driven with more than five nationalities represented. We are a client-facing operation for Shell's Offer-to-Cash business. We service South Africa (SA), Belgium, the Netherlands, France, Luxembourg and Canada in their respective time zones. As an operation based in SA, we are a member of the local Business Process Outsourcing Network which enables us to leverage shared learnings in this sector. SA is an award winning BPO & O destination, having won the National Outsourcing Association (UK) and European Outsourcing Association, Offshoring Destination of the Year Awards in 2012 and 2013. As part of recognising the work performed in our centre, we form part of the prestigious BPeSA industry awards. For 2014, four of our employees have been nominated in various categories with the 5th nomination being for our centre’s workplace wellness programme.Please Login