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Member Profile

EXECUTIVE MEMBER

Aymen Ismail (5 Yrs in the industry)
Head of Customer Engagement
smart Europe GmbH

Past:

Mercedes-Benz Customer Assistance Center

83 Connections

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About Me, My Hobbies & Interests!

❝𝙀𝙫𝙚𝙧𝙮 𝙞𝙣𝙩𝙚𝙧𝙖𝙘𝙩𝙞𝙤𝙣 𝙬𝙞𝙩𝙝 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙞𝙨 𝙖𝙣 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙮 𝙩𝙤 𝙘𝙧𝙚𝙖𝙩𝙚 𝙖 𝙧𝙚𝙢𝙖𝙧𝙠𝙖𝙗𝙡𝙚 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚.❞ I am passionate about designing strategies that will create outstanding experience for customers, as experience goes hand in hand with the product or service being delivered. For around 16 years now, I have been pursuing the goal of creating remarkable experiences to customers with every company and organization I worked for. I’ve led various projects to develop customer contact centers with new flavors, and I have driven the implementation of technologies and innovative approaches that helped enhancing customer experiences, as well as support businesses in their developments and markets penetration targets.