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Member Profile

EXECUTIVE MEMBER
Aymen Ismail (8 Yrs in the industry)
Head of Customer Engagement Solutions
smart Europe GmbH
Past:Mercedes-Benz Customer Assistance Center
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About Me, My Hobbies & Interests!

You can find me on LinkdIn more active than here :D ❝𝙀𝙫𝙚𝙧𝙮 𝙞𝙣𝙩𝙚𝙧𝙖𝙘𝙩𝙞𝙤𝙣 𝙬𝙞𝙩𝙝 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙞𝙨 𝙖𝙣 𝙤𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙮 𝙩𝙤 𝙘𝙧𝙚𝙖𝙩𝙚 𝙖 𝙧𝙚𝙢𝙖𝙧𝙠𝙖𝙗𝙡𝙚 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚.❞ I am passionate about designing strategies that will create outstanding experience for customers, as experience goes hand in hand with the product or service being delivered. For around 16 years now, I have been pursuing the goal of creating remarkable experiences to customers with every company and organization I worked for. I’ve led various projects to develop customer contact centers with new flavors, and I have driven the implementation of technologies and innovative approaches that helped enhancing customer experiences, as well as support businesses in their developments and markets penetration targets.

Company Details

We celebrate challenging conventions and shaping the future of electric mobility.
We focus on the essentials to bring perfection to customers.
We make urban life more enjoyable and entertain our customers with new impulses. smart has always been the leading automotive brand in urban mobility and with the establishment of smart Europe GmbH a the wholly owned subsidiary of smart Automobile Co., Ltd., we strive to shape urban, premium, electric & connected mobility even more.

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