Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Laura Cameron-Crichlow
ONQ Brand & Marketing Consultant
502
MEMBER
Jason Mercer-Pottinger
RTS Operations (Call Center) Director
115
EXECUTIVE MEMBER
Sean Hammerle
Chief Operating Officer
401
MEMBER
Sam Fernandez
Managing Partner
12

Member Profile

Ajmal Hussain (16 Yrs in the industry)
Manager - People Development, Service Culture Transformation & Quality Assurance
Dialog
     (Verified Admin.)14 Connections

       

NEW!

About Me, My Hobbies & Interests!

Ajmal counts more than 15 years of experience in the domain of training and people development, having shared his knowledge and expertise with people from various segments spanning across Customer Service, Contact Centers, Technical, Finance, HR and Education. In March 2022 he became the first Sri Lankan to be named among the US-based Training Magazine’s Top 5 Emerging Training Leaders and the only individual outside the US to be listed in the Top 5 He specializes in soft skill trainings particularly presentation skills, grooming facilitators, conflict management, time management, communication skills and personal branding. His experience in working with brands like Dialog, Holcim, HSBC, Bernard’s and MAS has contributed to his awareness of customizing courses to meet learners’ needs, and how to optimize learner performance. Outside work Ajmal is passionate about public speaking, he is a master of ceremonies at corporate events and an eloquent moderator at high-profile panel discussions Presently Ajmal manages the areas of People Development, Service Culture Transformation & Quality Assurance at Dialog Axiata PLC which is Sri Lanka’s largest and fastest growing fixed, mobile, pay TV and digital services provider and an innovation engine in Axiata, a leading telecommunications group in Asia

Company Details

Dialog Axiata is Sri Lanka's largest telecommunications service provider with the country's largest mobile phone network of over 7.8 million subscribers. Dialog is a subsidiary of Axiata Group Berhad.

CONTACT US
 
            (add)  

About us - in 60 seconds!

Search for Members

Contact List

Dian Sahri Ramadhan PT. Bank Central Asia, Tbk
(Verified Admin)
Raj Wadhwani ContactCenterWorld
(Verified Admin)
Tyler Zawacki ContactCenterWorld
(Verified Admin)
Inés Martinez Interactive Powers
(Verified Admin)
Fred Gatty Gatts Consulting
Eyal Ullert VOIPFUTURE GmbH.
(Verified Admin)
Paras Kharel Kantipur Management Private Limited
Showing 1 - 7 of 14 items

Twitter Feed

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =