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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
We work closely with organisations who seriously want to improve their service performance and safeguard their reputation of excellence. We inspire managers and frontline staff, heighten their motivation and provide unique skills and strategies so that they can achieve their culture-change goals and consistently deliver an outstanding customer experience. The Gober Method is being used to elicit in staff the intrinsic motivation which drives their sense of urgency and personal accountability for dramatically increasing customer satisfaction, loyalty and business growth.Please Login (add)