
Senior consultant

(Verified Admin.)185 Connections


My whole business life has been in the field of call centers. I have been working in all areas of the call center since 2002. Setting up technical and telecommunication infrastructure for call centers, technical training, soft skills training and call center management training, consulting in the field of setting up and optimizing the call center, and Call center outsourcing. I am currently the CEO of ICCS Company, which specializes in consulting and training call centers and, of course, also runs call center outsourcing projects.
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
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