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Member Profile

Alicia Gray
Marketing Manager
(v)WeCare Technology
43 Connections

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About Me, My Hobbies & Interests!

Alicia Gray is an BPO and outsourcing industry analyst, and writes about technology. Currently working with one of the BPO Services Provider of the world, her role has been instrumental in assisting businesses to choose the right contact center services.

Company Details

(v)WeCare Technology

Headquartered in New Jersey, (v)WeCare Technology started its functioning in the year 2003 with its branches spread across the world including the most populous nation, India. Today, it has nearly 3000 employees in a single center and strives for excellence with its quality services. Technologically, (v)WeCare is armed with world’s one of the most powerful network provider, Cisco.

(v)WeCare has also gone beyond its excellence in providing IT enabled value added services like: Call center services, such as inbound calling and outbound calling, backend support, technical support, email and chat support; IT services such as: telecom billing software development, website designing and development, IVR services and infrastructure management services; Data analytical services such as web based research activities, intelligent routing and free queuing and Customer Relationship Management.