Alicia Gray | Personal Profile

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Alicia Gray
Marketing Manager
(v)WeCare Technology
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Company Details

(v)WeCare Technology
Headquartered in New Jersey, (v)WeCare Technology started its functioning in the year 2003 with its branches spread across the world including the most populous nation, India. Today, it has nearly 3000 employees in a single center and strives for excellence with its quality services. Technologically, (v)WeCare is armed with world’s one of the most powerful network provider, Cisco.

(v)WeCare has also gone beyond its excellence in providing IT enabled value added services like: Call center services, such as inbound calling and outbound calling, backend support, technical support, email and chat support; IT services such as: telecom billing software development, website designing and development, IVR services and infrastructure management services; Data analytical services such as web based research activities, intelligent routing and free queuing and Customer Relationship Management.
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Editorial Contributions

Cost Effective Call Center Outsourcing Solutions in USA
The companies can save a lot of money by using call center outsourcing solutions of vendors in the USA.
November 19, 2015 5:00 AM
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Sharon Price ContactCenterWorld
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Personal Blog

Alicia Gray - Elements Of Lucrative Order Processing Outsourcing
Fulfilling customer orders is a task of paramount importance in the corporate realm; considering the... Read More...
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Alicia Gray - Robots In Your Back Office?
Imagine, you called a business’s helpdesk and are greeted by a robotic voice that is that is d... Read More...
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Alicia Gray - Six Strategies that will Raise the Bar of your BPO Services
Do you know the similarity between managing a BPO and game of chess? It’s the combination of p... Read More...
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International Contact Center Week
Celebrate. Appreciate. Elevate.
Be a Part of the Only Week Long Celebration Dedicated Exclusively to the Contact Center Industry

Contact Centers are about People and every year thousands of centers around the World celebrate the industry we work ... Read More...
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