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Member Profile

Amer Moussa (8 Yrs in the industry)
Contact Center Manager
Dubai Multi Commodities Centers
2 Connections

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About Me, My Hobbies & Interests!

Management Professional with over 15 years of proven work experience in field of Client Relationship, Customer Management, Sales , Management. A drive and commitment to achieve an outstanding success. Has been recognized as a proactive and effective member of the organization by demonstrating a high sense of responsibility, care and loyalty towards the organizations and customers . Illustrating different ways to improve the potentials of the Contact center and several means to ensure continuous motivation among the team and drive to excel . with the support of the Senior Management and the entire Team many milestones where achieved in a short span like the 1st place in the Dubai Government Excellence Program under Customer service satisfaction for three consecutive years and many others

Company Details

DMCC
DMCC – Dubai Multi Commodity Centre is the centre of global trade. The world’s most interconnected Free Zone, the enterprise hub for commodities trade in Dubai, and the master developer of the Jumeirah Lakes Towers together with the much anticipated Uptown Dubai, which is home to a vibrant community of 92,500 people and over 15,000 companies. Made for Trade, DMCC is proud to sustain and grow Dubai’s position as the place to be for global trade today and long into the future.

We are a smart city – improving the lives of our inhabitants and member companies by pioneering and implementing the everyday use of information technology, data analytics and innovation in all our communications.

DMCC has been awarded the title Global – Free Zone of the year by the Financial times FDI Magazine for the fourth consecutive year.
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